Términos del servicio

TERMS & CONDITIONS

GENERAL TERMS AND CONDITIONS

The following terms and conditions apply to all users of the domain purepowersport.com and its subdomains (hereinafter referred to as “the Website”).

These terms apply to all current and future interactions with PurePower (hereinafter referred to as “we”, “us” or “PurePower”) and visits to the Website.

PurePower reserves the right to revise these terms and conditions at any time. Users are responsible for keeping themselves informed of any such changes.

DISCLAIMER / LIMITATION OF LIABILITY

PurePower cannot guarantee that all products displayed on the webshop are in stock at the time of ordering, although we always strive to provide accurate stock information. If a product is unavailable, we will contact you as soon as possible by phone or email.

We cannot guarantee that all content is free from inaccuracies, typographical errors, or that all information is always fully up to date. PurePower reserves the right to change the content of the Website at any time.

We strive to display correct product descriptions, images, and prices; however, errors may occur. If you have been charged an incorrect amount, PurePower offers you the option to place a new order at the correct price or cancel your order. We reserve the right to cancel an order if the price is incorrect. In such cases, you will be informed via email. If we are unable to contact you, your order will be automatically cancelled.

Some services are maintained by external organizations. PurePower cannot be held responsible for delays or failure to comply with these terms if such delays or failures are caused by circumstances beyond our control.

PurePower shall not be liable for any damage caused by the use of this Website or by lack of access to the Website. We cannot guarantee uninterrupted, secure, or error-free access at all times.

COPYRIGHT

All content on this Website, including but not limited to trademarks, logos, graphics, text, images, designs, icons, data, and software, is owned by or licensed to PurePower and its associated companies.

You are permitted to use this material for personal, non-commercial purposes only. You may download, print, and store copies for personal use, provided that this copyright notice is included in all copies.

You may not charge for the use of this material, publish, copy, or otherwise distribute it without prior written consent from PurePower. You may not modify the material without prior written permission.

Except as expressly stated herein, no rights or licenses are granted to users of the Website.

For press inquiries, please contact our press department.

SECURITY

PurePower uses Secure Socket Layer (SSL) encryption across the entire webshop. Your visit is protected at all times, not only during data transmission and order processing.

The webshop uses Shopify’s SSL certificate, ensuring encrypted communication to and from the Website. You can verify security by clicking the padlock icon in your browser’s address bar.

For security reasons, we do not store payment details in our database.

PRIVACY POLICY

All personal information stored on the Website is handled as securely as possible. The information we store is not sold or used for purposes other than providing the best possible service.

Your information is used to inform you about special offers and marketing activities related to PurePower. You may opt out of receiving marketing communications when registering or at any time by adjusting your account settings or emailing info@purepowersport.com.

You have the right to access your personal data at any time and receive a copy by contacting us. If your data is incomplete or incorrect, you have the right to have it corrected.

All customers paying by card or other payment methods are validated. We reserve the right to delay an order if fraud is suspected.

COOKIES

Cookies are used to improve your experience on the Website and for statistical purposes. Cookies identify your device and allow the Website to remember your preferences.

Your browser can be configured to notify you when cookies are activated or to block/delete cookies. Please note that the webshop cannot function properly without cookies.

LINKS

The Website may contain links to external websites. PurePower is not responsible for the content or privacy policies of such external sites.

PAYMENT

The following payment methods are accepted:

CREDIT CARD

Visa, Mastercard, Eurocard, American Express, Maestro, Visa Electron, and JCB

(Visa Electron and Maestro – please check with your bank for online compatibility).

Visa and Mastercard payments are verified using secure authentication. Payment is charged when the order is shipped.

BREACH OF TERMS

PurePower reserves the right to pursue all legal remedies available in the event of a breach of these terms, including blocking access to the Website. Unauthorized access to password-protected areas may result in legal action.

FORCE MAJEURE

In the event of Force Majeure, PurePower’s obligations shall be suspended. The agreement between the user and PurePower may be partially or fully terminated due to Force Majeure.

Force Majeure includes, but is not limited to, war, civil unrest, natural disasters, strikes, lockouts, power outages, or failure of telecommunications or internet services.

PurePower will make reasonable efforts to resolve any issues arising from such events.

GOVERNING LAW

These terms are governed by Danish law, and Danish courts shall have exclusive jurisdiction over any disputes arising from this agreement.

Local laws in your country may differ, and additional legal requirements may apply. You are responsible for complying with all applicable local and international laws.

DELIVERY POLICY

Shipping costs are calculated at checkout.

Orders are typically dispatched within 1–3 business days.

Delivery times vary by destination but are generally 1–5 business days within the EU.

Weekends and public holidays are not considered business days.

PARCEL DELIVERY

Orders are shipped using the selected carrier and always include a tracking number, provided via email or SMS. You can track your parcel from dispatch to delivery.

RIGHT OF WITHDRAWAL

PurePower offers a 30-day right of withdrawal.

For returns, exchanges, or complaints, the order number must be included.

RETURNS & COMPLAINTS POLICY

PurePower provides warranty rights in accordance with applicable consumer laws, covering manufacturing and material defects identified during normal use.

Products are marked with a batch number in the form of a best-before date, which should be referenced in any inquiry.

The warranty does not cover damage caused by improper handling. Complaints regarding defects that should have been discovered upon reasonable inspection must be submitted within a reasonable time.

In complaint cases, return shipping costs are covered by PurePower to a reasonable extent.

Right of Withdrawal (EU Consumers)

As a consumer, you have the right to withdraw from your purchase within 30 days from the day you receive your order, in accordance with EU consumer protection legislation.

To exercise your right of withdrawal, you must notify us clearly (e.g. by email) before the withdrawal period expires.

Returns & Complaints Contact:

PurePower Sport A/S

Smedevej 1, Harre

DK-7870 Roslev

Email: info@purepowersport.com

Returns must be sent to this address. We do not accept cash-on-delivery packages or parcels sent to pickup points.

Refunds are processed to the original payment method used for the purchase.

DATA PROTECTION POLICY (GDPR)

PurePower Sport A/S is the data controller for personal data processing.

Company details:

PurePower Sport A/S